Cannabis Products & SalesQuality training increases sales and customer loyalty.
Cannabis Products & Sales Training (CPST) was written specifically for cannabis professionals, by industry experts, in a way that everyone can understand. CPST explains scientific topics, such as the metabolism of different forms of THC and how they may affect people differently. CPST is a great course for those who are new to the cannabis industry, or even a private consumer needing to become more familiar with various cannabis products and their applications. Trichome Institute’s CPST certification provides a solid foundation of knowledge that is critical for pursuing opportunities in an industry that is hard to break into.
Value & Benefits of CPST
1. Quality Training. Your staff will receive training on all the cannabis products that exist on the market, how to use them, and how they work. 90% of budtenders or other staff nationwide cannot describe accurate dosing, time to effect, product differences, and safe methods of consumption, etc. Why is your dispensary better than the rest? Because you ensure your staff are properly trained with the most credible certifications around.
2. Increase Sales & Customer Loyalty. Staff properly trained in CPST will help your dispensary maximize revenue with increases in customer confidence and loyalty.
3. Decrease Risk. A CPST certification will help minimize the risk for your dispensary by empowering your sales representatives with the knowledge they need to safely dispense cannabis products. Your dispensary can avoid public health and safety issues with a CPST certification.
Customer Service Best Practices
Use of Slang
What is Tolerance?
Understanding Level 0, 1, 2, 3 Tolerance
Recommend a Physician First
Potency and Dosing
Cannabis Flower – Smoke and Vapor
Flower: Smoking and Vaporizing
Handheld Vaporizers and Vape Pens
Time to Effect – Mental and Physical Effects
Matching Stains to Effects
Listen to Your Consumer
The Experimental Phase
Everyone is Different
The Types of Edibles and the Differences Between Them
The Benefits of Edibles
Time to Effect
Challenges with Edibles
Edible Induced Psychosis
Hash and Concentrates
What is Hash?
Who Uses Hash and Concentrates and Why?
Kief – Water Hash
Dabbing: What It Is and How You Do It
Safe Concentrates for Dabbing
Extracted Concentrate: Wax, CO2, Shatter, and more
How are they made? What are the differences?
Live Resin: The Best Concentrate?
Rosin: The Cleanest and Safest Concentrate?
Testing for Residual Solvents at Home and in the Lab
Sublinguals, Transdermals and Topicals
What are the product differences?
Who are these products for?
Sublingual / Transdermal / Topical
Administration, Advantages, and Limitations
Product Weight and Conversions
The Metric/American Mash-Up
The Colorado Cannabis Weight Standard
Need to Know the Weight Units
Scales and Calibrations
How much product can you sell?