Got a Question? We Have Answers!

How do I print my certificate?

Your certificates can be found on your My Account page or at the top of your completed course.

How do I reset my password?

If you’re logged in, click My Account then “account details” and you can update all of your personal information and password.

If you are unable to log into your account,  click My Account then click “lost your password” below where you would normally login, and follow the prompts.

How do I find the online course I registered for?

Log into your account, click My Account and scroll down, all of your registered courses will be listed below your dashboard.

How do I enroll and manage a group in an online course?

From the course page, select “Group” and input the quantity of students you would like to enroll. Group pricing is avalable on the Group Enrollment page. 

How do I contact a Trichome Team Member for business inquiries?

Please submit a ticket below and we will get back to you within 24 hours. If you do not have account, you may email

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